General description:
The hotel Village Heights Resort is especially popular with honeymooners and lies approx. 6 km from a sandy beach, linked by a free shuttle service. At the beach are sun umbrellas and sun loungers free of charge. The tourist centre is about 6 km away. The town Hersonissos is around 4 km away (Heraklion around 35 km, Agios Nikolaos around 40 km). A supermarket and other shopping facilities can be reached after 6 km. It is 3 km from the hotel to the nearest bars and restaurants. For evening dancing you will find a nightclub in a distance of approx. 6 km. The following attractions can be reached from the hotel: Knossos Palace and Archeological Museum (approx. 40 km away), Spinalonga Island (approx. 70 km away), Lassithi Plateau (approx. 40 km away) and Cretaquarium (approx. 16 km away). For mobility during your holiday, there are a taxi rank as well as a bus stop in a distance of around 6 km and a car rental company. For medical treatment in emergencies there is a hospital around 6 km away. The airport (CHQ) is approx. 170 km away. Another airport (HER) is located approx. 27 km away. There is also a shuttle to The closest Town (for free).
Hygiene and safety measures
In order to protect the health of the guests, the following hygiene and protective measures are taken in the hotel: Compliance of the WHO recommendations and local laws, trained and equipped staff with hygiene and protection measures, safe access with sanitary controls to suppliers and employees, adapted capacities and flows in common areas to ensure social distancing, hand sanitizer available in all areas, intense cleaning and disinfection protocols for all areas, luggage transportation by the guest, protective screens at the reception, non-contact in-house information, elevator occupancy control measures, self-catering options, restaurant space adapted to ensure social distancing, minimum 2m distance between tables at restaurants, new additional adapted outdoor dining areas, digital menus, buffet alternatives (Show-Cooking), intensification control in chlorination levels and disinfection protocols for pools, minimum 2m between sun beds, additional space for families at pools, available Covid-19 tests for guests, housekeeping staff equipped with self-protecting gear as well as control access at Kids Club (limited entry).
Amenities:
The one-storey resort consists of a main building and 23 adjoining buildings, and has 200 rooms in total. It is equipped with a reception (check-in from 15:00, check-out until 12:00), a lobby with bar, a lift, an air conditioning, a mini market, a parking area (for free) as well as a money changing facility. For the meals, there are two restaurants and a snack bar. In a total 3 bars, you can relax in good company. WiFi is available for free. For guests with physical disabilities the accommodation provides a wheelchair accessible lift. Room cleaning is free of charge. Room service, laundry service and medical service are available for a fee.
Pool:
In the outdoor area of the mediterranean-style hotel you will find 2 fresh water pools with a children´s pool integrated into the main pool. Here, there are sun umbrellas and sun loungers for free available. A bar at the pool offers guests refreshing beverages.
Meals:
Breakfast (from 07:30 - 10:30) from the buffet. Half board: breakfast and dinner. All inclusive: breakfast, lunch and dinner. Breakfast and lunch and dinner only in selected restaurants or bars. Children`s menus are also available. Soft drinks (10:30 - 00:30), beer (10:30 - 00:30) and wine (10:30 - 00:30). All inclusive Light: breakfast, lunch and dinner. Breakfastand lunch only in selected restaurants Children`s menus are also available.
Sport and Leisure:
Sports and entertainment: Tennis (for a fee), billiards (for a fee), darts (for free), table tennis (for free), mini golf, fitness, volleyball and aerobics. A golf course is approx. 3 km from the hotel. Bicycle rental. Sauna, whirlpool and steam bath free of charge. Spa area and massages available for a fee. Entertainment for adults: activity programme with evening shows and live music. For the entertainment of young guests there is a children´s play area. Child supervision: activity programme for children (from 3 - 12 years), mini club for children (from 3 - 12 years) and babysitting (for a fee).
Additional information:
Additional fees may apply for certain facilities, amenities or activities. Some services depend on the local climatic conditions and the season. Languages spoken: English, German, French and Greek. Accepted methods of payment: Euro / MasterCard, Diners Club, Visa, American Express and EC card. Some services and facilities might be closed or offered with restrictions due to COVID19 Prevention measurement. Changes can be applied without previous notice.
FamilySuite:
With living room, double bed, king size bed or twin bed, baby cot (for free), tiled floor, kitchenette, balcony or terrace, heating (individually adjustable), capsule coffee machine (for free), internet (for free), safe (for free) and sat TV as well as individually adjustable air conditioning (from April to November). Bathroom with bathtub. Towels are changed daily.
2 Bedroom FamilySuite:
With double bed or king size bed, baby cot (for free), tiled floor, balcony or terrace and kettle (for free). Bathroom with bathtub.
JuniorSuite:
With double bed, king size bed or twin bed, baby cot (for free), tiled floor, kitchenette, balcony or terrace, heating (individually adjustable), kettle (for free), capsule coffee machine (for free), internet (for free), safe (for free) and sat TV as well as individually adjustable air conditioning (from April to November). Bathroom with bathtub (room size: 35 m²). Towels are changed daily.
1 Bedroom Suite:
With living room, double bed, king size bed or twin bed, baby cot (for free), tiled floor, kitchenette, balcony or terrace, heating (individually adjustable), kettle (for free), capsule coffee machine (for free), internet (for free), safe (for free) and sat TV as well as individually adjustable air conditioning (from April to November). Bathroom with bathtub. Towels are changed daily.
2 Bedroom Suite:
With living room, double bed, king size bed or twin bed, baby cot (for free), tiled floor, kitchenette, balcony or terrace, heating (individually adjustable), kettle (for free), capsule coffee machine (for free), internet (for free), safe (for free) and sat TV as well as individually adjustable air conditioning (from April to November). Bathroom with bathtub. Towels are changed daily.
3 Bedroom Villa (Private Pool ):
With living room, double bed, king size bed or twin bed, baby cot (for free), tiled floor, kitchenette, balcony or terrace, heating (individually adjustable), kettle (for free), capsule coffee machine (for free), internet (for free), safe (for free) and sat TV as well as individually adjustable air conditioning (from April to November). Bathroom with bathtub. Towels are changed daily.
